Refund and Returns Policy

MÍRAME Fine Art Return Policy

Thank you for shopping at MÍRAME Fine Art. We want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied, you may return the item(s) within 7 calendar days from the date of delivery, subject to the terms and conditions outlined in this Return Policy.

Eligibility for Returns

To be eligible for a return, the following conditions must be met:

  1. Timing: The item(s) must be returned within 7 calendar days from the date of delivery.
  2. Condition: The item(s) must be unused, undamaged, and in the same condition as when received. It should be in its original packaging, with all tags, labels, and accessories intact.

Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Before returning the item(s), please contact our customer support team at support@miramefineart.com to inform us about your intention to return and to request a return authorization.
  2. Return Authorization: Once you receive the return authorization from us, securely package the item(s) and include the return authorization information on the package.
  3. Shipping: You are responsible for the cost and method of shipping the returned item(s). We recommend using a trackable shipping service and purchasing shipping insurance to ensure safe and timely delivery.

Refund Process

Once we receive and inspect the returned item(s), we will notify you of the status of your refund. If the return is approved, we will initiate a refund to your original method of payment. Please note the following:

  1. Refund Amount: The refund amount will be the original purchase price of the item(s), excluding any shipping or handling fees.
  2. Timeframe: The refund will be processed within a reasonable timeframe, typically within 10 business days of receiving the returned item(s).
  3. Original Payment Method: The refund will be credited back to the original method of payment used for the purchase.

Non-Returnable Items

Certain items are not eligible for return, including:

  1. Customized or personalized items that have been specially made or commissioned.
  2. Digital downloads or electronically delivered content.
  3. Perishable goods or items that cannot be resold for health and hygiene reasons.
  4. Photographs.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@miramefineart.com. We will assist you in resolving the issue, which may include providing a replacement or arranging for a return and refund.

Changes to this Return Policy

We reserve the right to update or modify this Return Policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised Return Policy on the Service. Your continued use of the Service after the posting of any changes constitutes your acceptance of the modified Return Policy.

Contact Us

If you have any questions, concerns, or inquiries regarding this Return Policy or the return process, please contact us at support@miramefineart.com.