MÍRAME Fine Art Shipping Policy Welcome to MÍRAME Fine Art! We are committed to ensuring a professional experience for our collectors. Below are the details of our shipping policy: Shipping Methods and Partners Our primary shipping partner is DHL, ensuring reliable and efficient delivery for most of our shipments. For specialized needs or unique circumstances, we collaborate with trusted art handlers and other logistics providers on a case-by-case basis. This flexibility allows us to ensure the highest standard of care and service for every piece of artwork. Shipping Locations MÍRAME Fine Art offers worldwide shipping. Whether you’re purchasing from Costa Rica or across the globe, we ensure your artwork reaches you wherever you are. Packaging Each artwork is carefully packaged to ensure it arrives in perfect condition. Most artworks will be shipped rolled in a protective tube to ensure safe and cost-effective transit. If the artwork cannot be rolled, we will contact you to discuss crating and any additional shipping needs or costs. Our team works closely with artists to ensure proper handling and uses industry-standard materials to safeguard the art during transit. Shipping Costs Shipping costs vary depending on the size and weight of the artwork, as well as the destination. The shipping fee will be calculated during checkout and clearly displayed before you complete your purchase. International shipping may incur additional costs, such as customs duties or taxes, which are the buyer’s responsibility. Delivery Times Domestic Shipping (within Costa Rica): Typically 5-7 business days. International Shipping: Delivery times vary depending on the destination but generally range from 10-14 business days. Please note that unknown delays due to customs processing, weather, or other factors may occur. We will keep you informed of any significant changes to the delivery timeline. Order Tracking Once your order is shipped, you will receive a tracking number via email. This allows you to monitor your shipment and stay updated on its progress. Insurance All artworks are insured during transit for their full value. In the unlikely event of damage during shipping, please contact us immediately so we can assist with a resolution. Customs and Duties For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These costs are the responsibility of the buyer. We recommend checking with your local customs office for more information. Returns and Refunds Please refer to our [Return Policy] for detailed information on returning artworks. Note that shipping costs are non-refundable and return shipping fees are the buyer’s responsibility unless the return is due to damage during transit. Contact Us For questions about shipping or to request a shipping quote for a specific artwork, please contact us: Email: [email protected] Phone: +506 8807 9008 Thank you for choosing MÍRAME Fine Art!
